1x777's Privacy Policy

1. Introduction & Scope

1x777 is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") describes how 1x777 collects, processes, stores, and protects your personal information when you use our website https://1x777.bar.

This Policy applies to all services offered by 1x777 — including our slot games, cricket betting, live casino, crash games, and other gaming services. By registering on our platform or using our services, you are considered to have given your consent to the terms of this Policy.

We believe that data protection is a fundamental right. 1x777 always operates with transparency and treats your personal privacy as the highest priority. This Policy is written in plain and clear language so you can easily understand what we do with your information.

2. Types of Information Collected

1x777 may collect the following types of information:

2.1 Personal Identification Information

• Full name and date of birth
• Email address
• Mobile number
• Address and nationality
• National ID card or passport number (where required for identity verification)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay account numbers or bank account details)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Gaming Activity Information

• Game play history and results
• Betting patterns and preferences
• Bonus usage records
• Account login and logout times

2.4 Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Website browsing behaviour

3. How Information Is Collected

1x777 collects your information in the following ways:

• Registration process: When you create an account on our platform, you provide your information directly.
• Identity verification: As part of our verification process, you may be required to submit identity documents.
• Transaction processing: Payment information is collected during deposits and withdrawals.
• Customer support: Information you provide during live chat or email contact is recorded.
• Automatic collection: Technical information is collected automatically through cookies, web beacons, and similar technologies.
• Third parties: Certain information may be received from payment providers or identity verification service providers.

4. Purpose of Using Information

1x777 uses your information for the following legitimate purposes:

4.1 Account Management

Your information is used to create and manage your account, verify your identity, and confirm your age (our platform is for users aged 21 and above only).

4.2 Service Delivery

Your information is essential for providing gaming services, processing deposits and withdrawals, offering bonuses and promotions, and ensuring customer support.

4.3 Security & Fraud Prevention

Your information is analysed to detect and prevent unauthorised account access, fraudulent transactions, and suspicious activity.

4.4 Legal & Regulatory Compliance

Your information may be used to comply with applicable laws and regulations, handle any legal claims or disputes, and prevent financial crime.

4.5 Service Improvement

Information is used to improve our platform, personalise your experience, and inform you about relevant offers and promotions (with your consent).

4.6 Responsible Gaming

Your gaming information may be reviewed to promote responsible gaming, identify problematic gaming behaviour, and provide necessary support.

5. Sharing Information with Third Parties

1x777 does not sell your personal information. However, certain information may be shared with third parties in the following circumstances:

• Payment providers: Information necessary for processing transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These partners have their own privacy policies.
• Identity verification services: Certain third-party services may be used to complete secure and reliable identity verification.
• Technology service providers: Information may be shared to the extent necessary with providers of website hosting, data analytics, and cybersecurity services.
• Legal obligations: Information may be disclosed pursuant to court orders, lawful requests from investigative authorities, or applicable legal requirements.
• Business transfers: If there is any change in ownership or operations of 1x777, your information may be transferred to the new owner — however, the terms of this Policy will remain in effect.

6. Cookies & Tracking

The 1x777 website uses cookies and similar tracking technologies. These technologies store small data files in your browser.

6.1 Types of Cookies

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the website will not function properly.
• Functional cookies: Used to remember your preferences, language settings, and other personalised settings.
• Analytics cookies: Help analyse website usage and improve service quality.
• Security cookies: Used to detect fraud and ensure the security of your account.

6.2 Cookie Controls

You can disable or delete most cookies by changing your browser settings. However, disabling essential cookies will prevent many features of our website from working and you will not be able to use the services.

7. Data Security Measures

1x777 adopts industry-standard technical and organisational measures to keep your personal information secure:

• SSL encryption: All information sent to and received from our website is protected using SSL/TLS encryption technology.
• Data encryption: Sensitive stored information (passwords, financial data) is protected with strong encryption algorithms.
• Access controls: Only authorised staff can view your information, and only when there is a legitimate reason. All access is logged.
• Two-factor authentication: Two-factor authentication is available to enhance the security of your account.
• Security testing: Our systems undergo regular security audits and identified vulnerabilities are addressed.
• Firewalls & security monitoring: Our servers are under continuous monitoring and suspicious activity is detected immediately.

While 1x777 takes every security measure available, no system on the internet is completely impenetrable. You also bear the responsibility of keeping your account password confidential.

8. Data Retention Period

1x777 retains your personal information in accordance with the following policy:

• Active accounts: Your information is retained while your account is active and is used to provide services.
• After account closure: Even after an account is closed, certain information (transaction records, identity verification documents) may be retained for a defined period due to legal, regulatory, or business requirements.
• Financial records: Records of financial transactions may need to be retained for an extended period in accordance with applicable law.
• Deletion of expired data: Once the purpose of retention is fulfilled and there are no legal obligations, information is securely deleted or anonymised.

9. Your Rights

As a 1x777 user, you have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of any inaccurate information in your records.
• Right to deletion: In certain circumstances you may request deletion of your information, though complete deletion may not be possible if legal obligations exist.
• Right to restrict processing: In certain circumstances you may request that processing of your information be limited.
• Right to withdraw consent: Where processing of your information relies on your consent, you may withdraw that consent at any time.
• Right to opt out of marketing: You may request to be removed from marketing communications at any time.

To exercise these rights or make any data-related request, contact us by email at: [email protected] — we will process your request as quickly as possible.

10. Protection of Minors

1x777 strictly prohibits participation by minors. Our platform is for users aged 21 and above only.

We do not knowingly collect information from any minor. Age is verified during the registration process, and if a user does not meet the age requirement, their account will be cancelled and any collected information will be deleted.

If you become aware that a minor is using our platform, please contact us at [email protected].

11. Policy Changes

1x777 reserves the right to update this privacy policy from time to time. Changes will be communicated in the following ways:

• The updated policy will be published on the website.
• For important changes, a notification may be sent to your email.
• The "Last Updated" date at the top of the page will be changed.

Continuing to use our platform after changes have been made will be considered as your acceptance of the updated policy. If you do not agree to the changes, you may close your account.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat available on our website
• Support Language: Bengali and English

Our customer service team is always ready to answer all your questions in both Bengali and English.